We're here to help.
Thanks for using GrayMatter. If you have a question, a problem, or a suggestion, we'd love to hear from you. The quickest way to reach us is by email, and most common questions are answered below.
Email us:
andrevs21@outlook.com
We aim to reply within a couple of business days.
Open the Premium screen inside the app and choose the option that suits you: a monthly subscription, an annual subscription, or a one-time Lifetime purchase. All payments are handled securely by Apple.
Open the Premium screen and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy. Your access will be restored automatically.
Subscriptions are managed through your Apple Account, not inside the app. On your iPhone or iPad, open Settings, tap your name at the top, tap Subscriptions, select GrayMatter, and choose to change or cancel. To avoid being charged for the next period, cancel at least 24 hours before it renews. Note that deleting the app does not cancel a subscription.
Your progress and preferences are saved on your device. As long as you're signed in with the same Apple Account, restoring a purchase restores your access. If you delete the app, locally stored progress is removed.
Yes. The games work offline, so you can play anywhere. An internet connection is only needed occasionally so that Apple can process or restore your purchases.
None. GrayMatter does not collect your personal information and does not require an account. You can read the full details in our Privacy Policy.
Please email us at andrevs21@outlook.com with as much detail as you can. Feedback genuinely helps us improve the app.